top of page


Customer Care

Need help?

If you have questions or need any assistance with your Boolean Box or other product, check the Frequently Asked Questions or just contact support at


All products we sell are brand new and come in the original packaging (if there is any).

Please contact us to discuss any issues or return needs before returning an item. Unauthorized returns will be rejected.

Product Failure

Products that are found defective can be replaced or credited for a full refund. The problem must be reported within 7 days of receiving the order.

Products that experience failure before 30 days can be replaced or refunded ‘hardware failure’.

Products that experience failure after 30 days usually fail due to environmental conditions and use rather than hardware defects. These are not eligible for return.

Failed products may need to be returned before refunds or replacements can be performed. In these cases, a mailing label may be provided.

Other Returns

To help us keep prices as low as possible:

Used items are not eligible for return.

Change of mind refunds, store credits, or exchanges are only offered with pre approval and will be charged a 15% restocking fee.  The customer will be responsible for the shipping fees in such cases.

bottom of page